Hearthware Home Products - Nuwave Oven Dome Cracks & can't get warranty replacement
I am working on the 2nd dome replacement for my nuwave oven.I called the customer support and because replacement domes were not purchased by me, I can't prove how old it is.
So I am out of luck. I would think they would want to keep the customer happy. I spoke with Emilia in their customer service. I am not willing to spend another 25.00 or so bucks (after shipping) for a 3rd replacement dome.
Let alone needing another extender ring which cracks too. Believe me you need the extender ring. They do not offer a glass dome. I like that the nuwave is wider than using the sharper image which turns the dome upside down.
I will go with the sharper image because it is less expensive and will last way longer. I told Emilia that since she was unwilling to satisfy me that I would go to the sharper image. She didn't care. So there you go.
The sharper image version has a metal extender ring so that should stand the test of time also.Skip the hyped up infomercial and pick up a knock off for less money and better durability.
Monetary Loss: $119.