Mattawan, Michigan
1 comment

I did as it appears many others have done. Started the order process but decided it was shady when they kept adding extreme shipping charges for each Free item.

Exited the site and assumed my order didn't go through. A few days later there it was! I never even received an email confirming the order.

Called them and explained the situation and spoke to a very rude "supervisor" named Alice. She sounded like she had heard this story before. She said all I had to do was pay to ship it back! This things weighs a ton, I can only imagine how much that would cost.

I am reporting this to the Better Business Bureau and I encouraged all others to do the same. I am also contesting the charges with my credit card company.

Had an Experience with Hearthware Home Products?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#256899

Same thing happened to me talked to the lady called Joy who told me she was going to talk to her boss that I call her back in 20 minutes which I did and left messages up to now no call back. That you for the advice alikomu@aol.com

You May Also Like