I have had an I Roast2 for about two years.recently it stopped working and i called Hearthware Home Products.
they told me that it was out of warranty. i said i knew that. i was then told that unfortunately they did not have and parts in stock and she did not know when they would get parts but i could order them and they would ship them when they came in. i asked when that would be and she did not know...
essentially she suggested that i buy another unit. I WILL! but it *** sure won't be a Hearthware Home Products unit.
BEWARE!this company does not stand behind their products!