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    • Defective equipment 4

I purchased the NuWave Cooktop as a present for a friend who died before I could get it to her. That was in Spring of 2013. Actually I registered the equipment but did not open the package until last year (2015) when I moved into my new home. At first just used one unit maybe 3 times a month. In December of last year. I started using the cooktop more often once I got the hang of its heating mode. I tried using it a week ago and nothing...no heat, no nothing, just dead. I called the so called Customer Service this morning and was told that... Read more

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DON'T BUY! Dome had small bubble on edge & was slightly out of round. Oven lasted slightly over year then POP! Dome cracked. Customer service poor then asked for $40 to replace. Consumer police - where are you? Add comment

Dome cracked apart after 1 year. Im told I must purchase replacement dome $30 plus s/h. Same plastic dome so my expectations are for 1 year of use, but insult to injury, when i originally bought product the regular s/h was $30.... (as if shipping from another continent instead of inside the US) : X Their customer service is so abysmal he might as well not exist. Add comment

Loved the functiom of the oven, but the product needs to be more durable. The dome cracked in several pieces....never dropped, never in dishwasher. ...just mysteriously developed cracks starting at the edge which eventually fell apart. The rest of the oven is noe useless. Cant find the part and would not buyagain unless this is addressed along with the rediculous delivery charges on the company's products. Read more

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Love, love, my mini Nuwave but dome cracked after several uses. Please I need replacement dome. That's all, it will still cook. I love this thing!!! I would like to get an new dome. Can anyone help me. Does anyone know if you can even get a mini Nuwave ovens now? I have a daycare an need three replacements now. We use these ALL the time. Oven still work but domes have many cracks, I aim afraid I will have to Stop using them. my children love these ovens perfect for teenagers, why is it good stuff gone, Someone help!!!!!!! Read more

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This is a terrible product. Within a short amount of time, both of the machines which I purchased at Aldi's has deteriorated so that all of the little "wings" on the blade assembly that fits into the power base have broken off and/or crumbled. This blade assembly has never been washed in the dishwasher nor abused in any way. In fact, it was used very little. Customer service was of no help and suggested I buy a whole new unit as the two blade assemblies would cost more than the whole unit would cost. THIS IS A PIECE OF JUNK...DO NOT... Read more

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OBVIOUSLY THE COUNTER TOP OVEN CAN NOT OPERATE WITHOUT THE DOME. SO I FINALLY FOUND A PARTS SITE AND SAW THE DOME IS OUT OF STOCK. THERE MUST BE A LOT OF CRAPPY DOMES OUT THERE. THE *** THING ONLY HAS LIKE 8 OR SO PARTS AND NONE ARE WORTH ANYTHING WITHOUT THE DOME. THEN I SEE THAT A KNEW YELLOW DOME IS AVAILABLE FOR DOUBLE THE PRICE AND IS IN STOCK. WHOOPEE . IT SHOULD BE THE SAME PRICE OR FREE. I STOPPED THERE TO AVOID ANY FUTURE SHOCK ON HOW MUCH THE MAILING AND HANDLING WOULD BE. I'VE BEEN VERY HAPPY WITH THE OVEN. I THINK THE COMPANY... Read more

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Chrome comes off grills--obviously NOT dishwasher safe. (Not all that healthy for you to be putting food on these grills either!) Add comment

The company would not stand behind their product. My dome cracked while still under warranty. Initial they told me the domes were on back order. I kept calling for almost a year and they continued to tell me they were on back order. Each time they offered to sell me a upgraded new dome for $30 plus shipping. This policy was just wrong. They didn't have the guts to admit they had been selling defective domes, but for some strange reason they started making an upgrade. I really felt sorry for the people in customer service because they were... Read more

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My new wave dome cracked melted while cooking a ham worried it could have burned house down i have pics Add comment

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